PRIVACY POLICY

At Abbey Pipework Fabricators Ltd, we are committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, trade with us or are employed by Abbey Pipework Fabricators Ltd. We explain how we use the information, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page on our website www.pipeworkfabricators.com occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@abbeyfab.co.uk or by writing to Abbey Pipework Fabricators Ltd, Unit 8 Heron Court, Cranes Farm Road, Basildon, Essex, SS14 3DF, United Kingdom. Alternatively, you can phone on 0128 526723.

Who are we and what do we do?

We are a Prefabricated Pipework Specialist based in Basildon Essex.

What and how do we collect information from you?

As a customer - The personal information we collect might include your name, address, telephone number(s) email address and details of the products you purchase from us. We may also have VAT & Company registration numbers as well as bank account details / credit check information.

As a supplier – We would have name, address & contact information along with a list of products we would normally purchase from you, along with your bank account details for payments.

As an employee – We would have all the necessary personal information needed to set you up on payroll as required by HMRC. As well personal contact information for pension purposes.

How do we store your information?

We store your information in one of two ways: Information is stored on our password protected computer server which can only accessed by certain members of our staff. All our staff have individual access and password – this is limited to their job type and position. We also store some information in files which are kept in our admin department – any personal or sensitive information is kept in locked files / cabinets.

Do we share information?

We do not sell or rent your information to third parties.

We will not share your information with any third parties except as required under legislation and to fulfil or prepare a contract.

Customers - In order to process your account application we will supply your personal information to credit reference agencies (CRAs) and they will give us information about you, such as about your financial history. We do this to assess creditworthiness and product suitability, check your identity, manage your account, trace and recover debts and prevent criminal activity. We will also continue to exchange information about you with CRAs on an ongoing basis, including about your settled accounts and any debts not fully repaid on time. CRAs will share your information with other organisations. The identities of the CRAs, and the ways in which they use and share personal information, are explained in more detail at http://www.experian.co.uk/crain/index.html

We will also share our Customer information with our credit insurance company Euler Hermes and you can see their Privacy Statement at http://www.eulerhermes.com/Pages/Cookies.aspx

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us your personal information, we take steps to ensure that it’s treated securely. Any sensitive information is encrypted and password protected.

Abbey Pipework Fabricators Ltd Website - Use of “cookies”

Our website is a “flat” page website. Our website does not use cookies – it is for information only about Abbey Pipework Fabricators Ltd. There is no interaction set up – we do not collect / extract any data from our website.

How you can access and update your information

The accuracy of your information is important to us. You have the right to request a copy of the information we hold about you so that you can ensure its accuracy. You can do this by the following methods:

Send an email to:

info@abbeyfab.co.uk
Phone: 01268 526723

Write to us:

Abbey Pipework Fabricators Ltd, Unit 8 Heron Court, Cranes Farm Road, Basildon, Essex, SS14 3DF

Right to erasure

If you wish to erase your information please get in touch with us via one of the following options:

Send an email to: info@abbeyfab.co.uk
Phone: 01268 526723

Write to us:

Abbey Pipework Fabricators Ltd, Unit 8 Heron Court, Cranes Farm Road, Basildon, Essex, SS14 3DF

Your choices

Abbey Pipework Fabricators Ltd will not contact you for marketing purposes by mail or email unless you have given your prior consent.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated March 2018.

Cookie information

Session cookie

We automatically set a session cookie in order for you to use this website or service. This session cookie is essential for the correct operation of this website and service. If the session cookie is not available, you may not be able to use some or all of the features of this website or service.

The session cookie stores some basic information about your current status such as whether you are logged in and previous search information e.g. registration numbers and filters.

A session cookie only lasts as long as your current browsing session and is typically removed or deleted by your browser when you stop using this website or service. You can manually delete your session cookie at any time by following the instructions in your browser.

Third-party cookies

This website makes use of Google Analytics. Google Analytics sets a cookie which allows us to view anonymous visitor data so we can improve this website or service to you. We typically make use of the overall visitor counts, the search parameters users used to find us and the amount of time a user spent on the site. You can manually delete this cookie at any time by following the instructions in your browser.

Background information

The 2003 Regulations implemented a European Directive - 2002/58/EC - which is concerned with the protection of privacy in the electronic communications sector. In 2009 this Directive was amended by Directive 2009/136/EC. This included a change to Article 5(3) of the E-Privacy Directive requiring consent for storage or access to information stored on a subscriber or users terminal equipment - in other words a requirement to obtain consent for cookies and similar technologies.

Governments in Europe had until 25 May 2011 to implement these changes into their own law. The UK introduced the amendments on 25 May 2011 through The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

The rules in this area are essentially designed to protect the privacy of internet users - even where the information being collected about them is not directly personally identifiable. The changes to the Directive in 2009 were prompted in part by concerns about online tracking of individuals and the use of spyware. These are not rules designed to restrict the use of particular technologies as such, they are intended to prevent information being stored on people's computers, and used to recognise them via the device they are using, without their knowledge and agreement.

How to remove cookies

Each browser has a different way of removing cookies, please search for How to remove cookies in your favourite search engine to find the instructions.

Privacy Statement

This website, www.pipeworkfabricators.com (the "Site"), and all personal information collected from users of this site, is owned solely by Abbey Pipework Fabricators Limited. In this Privacy Policy references to "we", "us", "our", are references to Abbey Pipework Fabricators Limited. We use the information from our customers and visitors to improve our online service for you. We respect your privacy and we take it very seriously. Please find below further information regarding our privacy policy.

Information collected

In general, you may visit the Site without telling us who you are or revealing any personally identifiable information about you. Our servers collect the domain names, operating system in use (e.g., Macintosh, Windows) and browser (e.g., Netscape, Internet Explorer). This information is aggregated to measure the number of visits, average time spent on the Site, pages viewed, etc. We use this information to measure the use of our Site and to improve the content of our Site. E-mail addresses and other personally identifiable information such as first and last name, telephone number, and other similar information are known only when voluntarily provided by a visitor for registration or other participation of visitors in any available online interactive activities.

Cookies

Certain information about the user, such as IP addresses, navigation through site, software used, time spent and other similar information, may be stored on our servers in small data pieces known as "cookies," which may also be written to a User's computer system. These cookies will not specifically identify the User. The information will be used internally only for web site traffic analysis. If the User specifically provides unique identifying information, such as name, address and other information on forms stored on this site, such information will only be used for statistical purposes and will not be published for general access. However, we assume no responsibility for the security of this information. In addition, we also record your IP address, which is the Internet address of your computer, and information such as your browser type and operating system. This information helps us learn about the geographical distribution of our website visitors and the technology they use to access our site. This information is never connected with the personal information you supply to us if you register on our website.

Security of information

We employ a range of technologies to protect the information maintained on our systems from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We do not share the information we collect with any other organisations. We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all your details secure, but, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when enquiring.

Consent

By using our Website you therefore consent to the collection and use of your personal information by us as detailed in this privacy policy.

Summary

Our Privacy Policy outlines how we treat your personal information, and forms part of the Terms and Conditions of this Site. This Privacy Policy applies only to this Site, and not to the collection and use of personal information by any third party via any website to which there are links on this Site. We are not responsible for the privacy policies of other websites, and encourage you to be aware when you leave our Site, and to read all applicable terms, conditions and privacy policies when using other websites.

Further Details

For any further details about our privacy policy please e-mail us at info@abbeyfab.co.uk. Please note we reserve the right to change this Privacy Policy with any changes being posted onto this page.